Shipping policy

Shipping Policy for Biblical Divine Insights

Thank you for shopping at Biblical Divine Insights. We are committed to providing efficient and reliable shipping for our customers. Please review our shipping policy below for important details.

1. Order Processing

  • Orders are processed within 1-3 business days after payment confirmation. We aim to ship orders as quickly as possible, but processing times may vary depending on order volume and product availability.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Time

  • We currently offer one standard shipping option for both domestic and international orders.
  • Domestic Shipping (Spain): Estimated delivery time is 5-10 business days.
  • International Shipping (Outside Spain): Estimated delivery time is 7-15 business days.
  • Delivery times are estimates and may vary due to factors like weather, customs, and carrier delays.

3. Shipping Costs

  • Shipping costs will be calculated at checkout based on the size, weight, and destination of your order.

4. International Shipping

  • We ship internationally to various countries. International customers may incur additional customs fees, taxes, or import duties. These are the responsibility of the customer.

5. Tracking Information

  • Tracking information will be provided for all orders that include a tracking number. If tracking is available for your shipment, we will update you with the tracking number once your order has been shipped.

For orders shipped without tracking: If your order is shipped through a method without tracking, we will still notify you once your order has been dispatched. Please note that estimated delivery times may vary, and while we strive to meet the expected timeframe, we cannot guarantee delivery dates without tracking.

6. Shipping Address

  • Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you need to update your address, please contact us immediately after placing your order.

7. Delivery Issues

  • If your package is delayed, lost, or damaged during shipping, please contact the carrier directly using the tracking number provided. If you require assistance, feel free to contact us, and we will help you resolve the issue.

8. Returns and Exchanges

  • If your order arrives damaged or incorrect, please refer to our Return and Refund Policy for instructions on returns or exchanges.
  • Return shipping costs are the responsibility of the customer unless the product is defective or damaged.

9. Contact Us

For any shipping-related inquiries, please contact us at:

  • Email: divine.insights.biblical@gmail.com
  • Mailing Address: Las Lomas Buzon 13, 29120 Alhaurin el grande, Malaga, Spain